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If
there were a dictionary of synonyms and antonyms based on real life, many
people would probably indicate, as the opposite of "work", the
word "tranquillity".
Mainly for all
those who hold an important post, working with tranquillity is something
they see as a dream that will never come true.
Too many are the causes of concern linked
to work. In the last few years, these concerns have been increasing, yet
it is also true that today there are more and more instruments that can
be used to partially solve some problems.
With regard to this, a major contribution
comes from the evolution of the insurance sector, which has evolved from
the simple coverage of risks to the offering of concrete solutions to
several problems. This evolution involved a radical change in the relationship
between the insured party and the insurance company.
Indeed, the latter is no longer that "entity"
that pays for damages, but it is a partner that helps you to solve all
problems arising from the event that caused that damage.
One of the first companies to follow this
way was certainly Toro Assicurazioni, as it is proved by the wide range
of products and services it offers its customers in various sectors: automotive,
health, accidents, home and family, trade, companies and professional
studios.
Coverage of damages and post-damage assistance
are the guidelines on which Office is based, the new policy that safeguards
offices and professional studios by offering an exhaustive set of guarantees,
specially conceived to create a "cover" that safeguards the
customer from a number of unexpected events. Like every policy proposed
by the Turin-based insurance group, Office, too, is a "modular"
product that allows the customer to choose the kind of coverage that best
fits his needs.
Actually, Office includes "basic guarantees"
(see table) that are subdivided into several sections, thanks to which
it is possible to widen the coverage quality.
For example, in case of a fire, Office not
only pays for the damages suffered by the building and the office or studio
furnishing (including the equipment), but it also compensates for the
eventual damages caused by firemen, as well as all costs for demolition,
clearing up and transport of remains, appraisal expenses, and costs for
remaking destroyed documents. It should also be underlined that when we
talk of a fire we need not always think of a huge fire that detroys our
office or a whole building; in fact, the policy also covers the damages
that may result from the cigarette end that, having been thrown into the
bin, gives rise to a small fire that is however sufficient to damage a
computer, a wall or the ceiling, or even a customer's coat.
Moreover, thanks to the formula "Sociopolitical
and atmospheric events", the fire policy can also be integrated with
the coverage of damages resulting from strikes, commotions, uprisings,
terrorism, malicious vandalism, hurricanes, storms, tempests, hail, tornadoes,
wind. If these may be considered "extraordinary" events, there
are other of them which by now belong to daily life.
Statistics show that thefts, despite the
use of increasingly sophisticated safety systems, are constantly increasing
in Italy, as a whole.
Even though being aware that a theft always
implies a real trauma, leaving aside the merely economic aspect, it is
also true that, especially where a studio or an office are concerned,
the insurance coverage refunds for the money stolen, therefore contributing
to partially relieve suffering.
In fact, Office will pay for all the things
stolen or damaged after some thefts or robberies occurred in an office
or a professional studio, and particularly: the furniture (including office
equipment), valuables and jewels contained in safes or strongboxes, the
things of third parties.
Unfortunately, not only thefts continue
to grow, but also bag-snatchings and thefts in the street are on the increase.
Thus, in case of "nasty" encounters, if one subscribes the coverage
"Bag-snatching and robbery outside", will be indemnified by
Office for his valuables (money, stamps and paper titles in general),
and his mobile goods such as cellular phones and mobile PCs, even in case
the theft was carried out during a sudden indisposition or an accident.
Moreover, given that it may happen that
a subordinate betray somebody's trust, Office also provides a coverage
called "Subordinate's unfaithfulness" that pays for the damages
caused to you by your collaborators after a theft, robbery, misappropriation,
fraud.
All those who manage a studio or an office
know that the risk of causing troubles or even a tragic event is always
high. A mere inadvertence, an imprudent gesture, a "trap" represented
by a carpet on which your customer stumbles hurting himself, are all events
that unfortunately may happen, mainly in those offices where there are
a lot of people coming and going.
By subscribing the guarantee "Third-party
liability", Office will pay for both physical and material damages
accidentally caused to third parties and linked to the management of the
office or professional studio, or the management of the building where
the risk is located. By adding the formula "Subordinate liability"
one can grant the same third party coverage also to his own collaborators.
Also very useful are the two last basic
guarantees, i.e. "Current water" and "Other damages to
goods", which safeguard the insured party for all accidents that
may occur and which often cause major damages also to third parties.
In the framework of what Americans call
"problem solving", the policy also provides several types of
assistance, among which: the sending of a plumber, an electrician (always
for cases of emergency), assistance in case of flooding, a guard, anticipated
return of the policy holder and move, in case of accidents after which
the office is unfit for use for more than 30 days.
Another very important and interesting aspect
is that concerning legal assistance. This coverage is granted by DAS,
a company of Gruppo Toro which specializes in legal defence.
Thanks to this policy, the insurance company
will bear all the expenses that have to be paid for reasons linked to
the studio management, in the cases and for the amounts indicated in the
policy.
The coverage includes charges for a lawyer,
an expert appointed by the court, an expert witness; all expenses paid
in favour of the opposite party when the customer loses the case, the
expenses for a transaction authorized by the Company, those for the investigation
on subjects, properties and accidents and, last but not least, the expenses
for the filing of denunciations, actions and petitions before the judicial
authority. There are still many people who decide not to assert their
rights for fear of the difficulties or the expenses to be borne. Thanks
to the DAS coverage, Office offers its support also in this field.
In fact, in case an agreement cannot be
reached, Office will pay for the lawyer, the experts and all legal costs,
which undoubtedly means tranquillity for his customers.
Toro Assicurazioni SpA |




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